Cancel an order
Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order.
For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept the order cancellation request if the order already been shipped.
If you have questions, please contact our customer service: firstname.lastname@example.org